Subprocessors
Updated May 23, 2018
To support the delivery of our Services, Zmags, Inc may use data processors with access to certain Customer Data (hereby known as “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the or superseding written agreement between Customer and Zmags (the “Agreement”).
Third Parties
PandaDoc currently uses third-party Subprocessors to provide various business functions such as business analytics, infrastructure, email notifications, customer support. Prior to engaging any third party Subprocessor, Zmags performs due diligence to evaluate their defensive posture and executes an agreement requiring each Subprocessor to maintain minimum acceptable security practices.
Major Subprocessors
Zmags may use the following Subprocessors to host Customer Data:
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Entity Name
|
Subprocessing Activities
|
Entity Country
|
|
Amazon Web Services, Inc.
|
Cloud Hosting and Storage Provider
|
United States
|
|
DataDog
|
Cloud Monitoring Service Provider
|
United States
|
|
Pendo.io, Inc.
|
Third-Party Analytics Provider
|
United States
|
Other Subprocessors
Zmags may use the following Subprocessors to perform other Service functions:
|
Entity Name
|
Subprocessing Activities
|
Entity Country
|
|
Akamai Technologies
|
Content Distribution Network Provider
|
United States
|
|
Zendesk, Inc.
|
Content Distribution Network Provider
|
United States
|
|
Salesforce, Inc.
|
Cloud Customer Relationship Services Provider
|
United States
|
|
Marketo, Inc.
|
Cloud Customer Relationship Services Provider
|
United States
|
