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When the end-users are happy, the knock-on effect is that we are also smiling. To this end, we have a skilled and knowledgeable team of support staff standing by to assist you, in the event you run into difficulties using Zmags Publicator. They are available 18 hours a day to resolve issues to your satisfaction.
Over the past few months, our clients were asked to rate our support group on a scale of 1-5. Our 30-day average, which includes having resolved 1220 issues, is 4.6. The results indicate that that our clients are general satisfied with the level of support they’ve received at Zmags. Of course, until it’s at 5, we at Zmags Support will strive to improve it further.
Our goal is to hear from each and every one of our clients. To that end, we’re offering the chance to win an Ipod to all respondents who complete the survey. The winner will be contacted directly.
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